I think this is interesting because two of my least favorite business to deal with didn't even make the list.  If it were up to me I'd rate Insurance companies and cable companies as a tie for #1 in the WORST customer service. But that is me.

The data collectors from Consumer Reports have just released the list of what their readers say are the best and worst industries and companies for customer service. Some are no-brainers — while others are a bit of a surprise.

  • Top credit for customer service goes to credit unions (Congrats)
  • Airlines and electronics stores were in the middle of the pack
  • Two industries tied for dead last: appliance repairers and computer tech support companies have some work to do.

Interesting.

 

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